Shipping Policy

Delivery Times

Approximate time taken from dispatch to the receipt of goods:

  • Regional Areas via Express Courier: 2-4 working days (excluding public holidays)
    (Please note that this is the time from dispatch and not when the actual order was placed)

Please note:

- If your order was placed and confirmed before 2:30pm, it will be collected same working day from our warehouse.

- If your order was placed after 2:30pm, it will be collected the next working day from our warehouse.

Once collected from our warehouse delivery will be 2-4 working days (excluding public holidays).

Order Returns/Damaged Products

If your order/product is damaged, please send us clear images of the damaged product.

Upon receipt of clear images and evaluated and confirmed as a valid request, we will replace the damaged product at no charge.

Contact us at store@okja.co.za

Shipping Policy

Delivery fees including in price

Order tracking

You will receive updates on delivery as the order leaves the warehouse and updates along the way to get delivered.