Shipping Policy
Delivery Times
Approximate time taken from dispatch to the receipt of goods:
- Regional Areas via Express Courier: 2-4 working days (excluding public holidays)
(Please note that this is the time from dispatch and not when the actual order was placed)
Please note:
- If your order was placed and confirmed before 2:30pm, it will be collected same working day from our warehouse.
- If your order was placed after 2:30pm, it will be collected the next working day from our warehouse.
Once collected from our warehouse delivery will be 2-4 working days (excluding public holidays).
Order Returns/Damaged Products
If your order/product is damaged, please send us clear images of the damaged product.
Upon receipt of clear images and evaluated and confirmed as a valid request, we will replace the damaged product at no charge.
Contact us at store@okja.co.za
Shipping Policy
Delivery fees including in price
Order tracking
You will receive updates on delivery as the order leaves the warehouse and updates along the way to get delivered.